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Terms & Conditions

Payments

  • All treatments must be paid for at the time of the appointment.
  • Payments can be made using multiple payment methods.
  • Treatments can be paid via the following methods. Surcharges may apply.
Payment method Applicable surcharge
Cash Nil
Eftpos (Savings/Cheque) Nil
Direct Deposit Nil
Credit Card (VISA, Mastercard, AMEX - Including TAP or PAYPASS) 1%
PayPal* 2.4%
* Patients who wish to use these payment services must have a preapproved account prior to their appointment.

Deposits

  • All patients requesting a treatment with Respectable Injectables will be required to pay a deposit of $100. This will be deducted from the treatment price.
  • Unfortunately the booking system will request a deposit for each type of treatment. This means if a you select antiwrinkle and filler as two separate appointment types, the system will request a $200 deposit. Until the booking software changes and we can cap the deposit amount, we have created a ‘COMBO – Treatment‘ which covers antiwrinkle and filler at the same time. By selecting this appointment type you will only have to pay a single deposit amount of $100. It will help greatly if patients write in the comments section of the what they want so we can check that the appointment time will be long enough to accommodate everything. You can also email or message us directly if you want to mix and match other treatments and we can make the appointment for you, however you will still be expected to pay a deposit.
  • Deposits will be collected during the online booking process and automatically added to your appointment. Bookings made over the phone / SMS / Facebook / Instagram etc. will also be required to pay a deposit. This can be made via bank transfer (see details below) or using the PAY DEPOSIT button on the top banner of this website www.respectableinjectables.com.au
  • Deposits must be paid within 7 days.
  • Appointments are NOT guaranteed until a deposit is received.
  • Patients who do not pay a deposit will forfeit their appointment and the time may be offered to another patient.
  • Patients who decide during their appointment that they no longer wish to have a treatment will forfeit their deposit.
  • Patients who are unsure if they would like a treatment and are concerned that they might lose their deposit, are advised to book a consultation only. A follow up treatment can be planned once you have had time to consider your treatment options. Consultations remain complimentary.
  • If your treatment costs less than $100, you will not be required to pay anything extra at your appointment. Any remaining balance can be left on your account as a credit for next time OR if you prefer, we will be more than happy to refund the difference to you.

          Bank deposit details:

Name MADEMA P/L
BSB 484 799
Account 506 596 649
Amount $100
Reference Your name

Cancellations and reschedules

  • SMS reminders are automatically sent 48hrs prior to your appointment.
  • If you cancel MORE than 24 hours prior to the appointment – 100% deposit refund.
  • If you cancel LESS than 24 hours prior to the appointment – 50% deposit refund.
  • If you cancel ON THE DAY or DO NOT SHOW for the appointment – 100% deposit forfeited
  • Requests for a booking to be rescheduled in the 24hrs prior to an appointment may be approved, however the deposit will be forfeited during this process and a future refund will not be possible. Further appointment changes may require another deposit. 
  • If a deposit was not paid during the booking process, the equivalent cancellation fee will be charged to your file and owing before future treatments are possible.

 

Please note that refunds are only able to be processed AFTER a payment has been cleared by the bank and received into the Respectable Injectables business account. This process may take several business days.

Please also note that if you cancel your appointment, the booking system will automatically convert your deposit into a credit attached to your file. If you would like it refunded back into your account please contact us as we need to do this manually.

Refunds may take several additional business days to appear in your bank account.

Thank you for your understanding,

Matt Manton – Nurse Practitioner

Respectable Injectables

Thank you for your understanding,
Respectable Injectables

Our Happy Clients
I’ve been to Matt many times for about 5/6 years now. I put my trust in his honest exceptional well skilled advice always.
CMApr 22, 2020
Felt so comfortable when I went in to get my lips done, I was worried about pain & swelling but it was nothing more then a teeny tiny barely noticeable prick. 100% going back again and again when I need to! (Brett at reception is an absolute angel as well)
JNJan 16, 2020
I've had a couple treatments done now by Matt and I couldn't recommend him enough, he is so nice and he's an awesome injector.
LWDec 17, 2019
Matt your honesty and knowledge translates into your work. I am so happy with the progress following my procedure yesterday. You did an amazing job and I would hands down trust your advice and skills again. You’re fantastic! Thank you for giving me a new found confidence 😃😘
MBDec 3, 2019
My young daughter and I both saw Matt and had totally different expectations of our desired results. Matt spent endless time with us and was so very professional. We both left with totally different results and we both left extremely happy and in love with our results. I will only ever go to Matt for fillers now.
JOSep 25, 2019
I can’t recommend Matt enough. He replies to my questions (ever so kindly) at all hours of the day/ night for one. I have been to 3 injectors, the other two were not as informative/ knowledgeable on what procedures suited my face structure. This resulted in me wasting time where I’d have to go back to fix unevenness and wasting my hard earned cash as my desired look wasn’t achieved. Matt is highly experienced in tailoring/ suggesting treatments to my personal needs and super honest about what is realistically achievable. I love it! I am so happy with my results and look forward to every visit. You have a client for life, thank you Matt and your lovely partner for always being so professional and awesome.
JNJul 29, 2019
Had my first visit today and had my lips and frown lines done. Matt is so lovely and professional. He clearly knows what he is doing and takes great pride in his work. I’m really happy with how my procedure went. I’m very excited to see the results over the next couple of weeks.
SBJun 15, 2019
I've been seeing Matt regularly for 3 years for anti-wrinkle injectables, I highly recommend him to anyone considering this procedure. I wouldn't let anyone else touch my face. He really is the best 💕
RHMar 5, 2019
I have seen a few cosmetic injectionists and Matt is truly the best I have ever seen. A perfectionist with a great eye, his experience in the field makes for amazing results. He is professional and caring as well as honest and makes you feel very comfortable. I couldn’t imagine seeing anyone else now. Highly recommend. 5 Stars ⭐️⭐️⭐️⭐️⭐️
SMSep 11, 2018

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